Membership Change Form

DAG3357Please use the below form to make changes to your membership. You can freeze, update your contract info, or cancel your membership. If you are on a multi-person membership and wish this change to apply to other members on your membership, please list them in the comment section.

Please fill in your name, email address, phone, and requested change along with your any additional contact info or comments.

If you are an EFT member (billed the 1st of every month) and need to update your payment information, please call the gym or stop by the front desk of either location. This form will not encrypt your credit card information so please do not include that information. All other requests can be made here.

Policies for Paid in Full memberships

  • Freeze period may be any length (2 week minimum) and start at any time.
  • There is a $5/month/member freeze charge to be collected at the time of unfreezing.
  • Partial multi-person memberships may not be frozen past current expiration date. All members on a multi-person membership must have the same expiration date. A frozen partial multi-person membership is adjusted accordingly when unfreezing. For example, if one person freezes on a 3 person membership, the entire membership is extended by 1/3 of the frozen time period when that individual unfreezes.
  • Freeze policy is subject to change without prior notice.
  • No refunds or transfers.

Policies for EFT memberships

  • Dues are paid a month in advance on the 1st of each month.
  • Member’s credit/debit card incur charges INDEFINITELY, until Member provides ROCK’n & JAM’n with written/email notice of cancellation seven days prior to the first of the month.
  • Any membership with payment more than one month in arrears is subject to membership cancellation.
  • Freeze period may be any length (1 month minimum) but must begin on the 1st day of a given month with written/email notice at least 7 days prior to the start of freeze period.
  • There will be a $5/month/member freeze charge to be deducted from credit card on file on the first of each month freeze is active (no reimbursement for partial months).
  • Partial multi-person membership price will be adjusted to corresponding rate for remaining number of unfrozen members. For example, if one person on a 2 person EFT membership freezes, there will be a $5 charge for the frozen member and the rate for the active member goes to the one person rate ($60).
  • Freeze policy is subject to change without prior notice.
  • No refunds or transfers.